The second-hand marketplace Members Express Frustration About Size Changes
Vinted users have been reacting angrily after an update resulted in listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
The platform stated the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Measurement Approach Updates
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Experiences
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial following partial earnings loss," she stated.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: last year, the service retracted a modification concerning shipment methods after backlash from users.